Blanca Valbuena

Over rated taxi Lisbon airport to Cascais . How to send a complaint ?

AskCategory: QuestionsOver rated taxi Lisbon airport to Cascais . How to send a complaint ?
Thierry Colson asked 5 years ago

Hello

I reached Lisbon for a wedding on tuesday .

Taxi charged me almost 75€ to go to Cascais .which is obviously not the right fare price.

Where should I send a complaint ? The driver gave me a receipt so I ve car # & all.

I think its good for next people he ll try to cheat to send a complaint .

1 Answers
Blanca Valbuena Staff answered 5 years ago

Holey smokes Thierry,

That's a lot. An Uber from Lisbon to Cascais usually costs between €35-40. Certainly not €75. If you got the taxi number, you can put in a complaint through the Portuguese Complaint book. There's an online version that is linked to in that post...and it includes instructions on how to use the Complaint book. I stick to Uber here or public transport. The Uber drivers are pretty nice.

Hope the rest of your trip here is lovely.

Blanca