If you find yourself needing an emergency room visit Lisbon, don’t be too scared. 不幸, I’ve been privy to 3 emergency room visits. One was with an American friend who came here to visit and the others were for Portuguese residents on a D7 Visa who both have Portuguese Health Insurance. Both were at private hospitals (Hospital Luz & Hospital Lusíadas) since I have not used Portugal’s public health system. I’ll break down what happened and the costs. If you have questions, just leave them in the comments.
What Emergency Room Visits Are Like in Lisbon
Emergency Room Visit with Portuguese Health Insurance
The first Emergency Room visit in Lisbon was at Hospital Luz in Benfica near Colombo Mall. 在我看来, Hospital Luz is the best private hospital in Lisbon. Its equipment is state of the art, most of its staff speaks English and can be reached by metro by taking the Blue Line to the Colegio Militar stop.
The second Emergency Room visit in Lisbon was at Hospital Lusíadas. 这也是一家不错的医院，过程几乎相同. The biggest difference for us was that at Lusíadas, 说英语的人少很多. 亏得, 我一直在服用 葡萄牙语班 在过去的一年里，每周两次. 如果你不会说葡萄牙语, 您可能会有更艰难的时光，具体取决于谁在那儿.
第二个区别是付款. 在卢兹，我们在参观之前付款, at Lusíadas, 我们付款之后. 这篇文章的中间还有更多关于付款的信息.
当你第一次到达, 你必须拿票. 选择一个说 “Admissões”. 当您看到这个数字上升时, 你可以去登记. 他们会问你的名字, ID, 和葡萄牙保险卡. 如果您已经是该医院的患者, 他们应该已经有这个档案. Then they will ask you to pay for the visit which costs €40 (we’ll get into what the price includes later). 您将保留您的电话号码，并将其用于下一步.
在此刻, 您将被告知坐在候诊室等待分类. 一旦他们给您打电话, 您将被带上私人书桌. 那里的护士会带您的生命，问您为什么在急诊室. 一旦他们输入了您所有的信息, 该走了 3.
您被要求去另一个候诊室. 这是所有生病的人都在这里. 座位绝对不是最舒适的. 上面有一个标志，可以让您大概等待. 我们发现这些不正确. 当您的电话号码终于被拨打时, 您将走进一间私人咨询室，在那里将询问您的病情和检查情况的更多详细信息. 那里的医生将决定您需要的治疗和检查类型. 他们结束咨询后, 你回到候诊室，等待被叫来治疗.
一旦他们给您打电话, you walk into a treatment room. 他们将在这里做诸如抽血之类的事情, 等. 如果您需要更认真的检查或治疗, you will go back to the waiting room and wait for your number to be called so you can be taken to the appropriate department (this is in case you need something like a CAT scan).
一旦医生做完, 您将进行第二次咨询. 他们会告诉您是否需要处理摄入, 如果你可以回家, 或者如果您需要第二天回来进行观察.
如果您有葡萄牙健康保险, this will all cost €40. Both hospitals accepted American credit cards. This visit included an emergency room visit, CAT扫描, 血液, 和尿液检查. 第二天的随访是免费的.
如果您最终需要住院, 价格和付款方式会有所不同. 让我分解一下.
- Hospital Luz: If you need to stay at the hospital, you will need to put in a deposit of €2700 on top of the emergency room visit cost. 押金为期1周，如果您住宿时间较少, 您没有停留的时间可以退还. 这可以现金支付, 用信用卡, 或通过支票. 然而, 医院将做所有的保险文书工作. 一旦您的保险处理了索赔, 他们将支付部分费用给医院，然后医院将补偿您的差额. 有人告诉我这个过程需要一些时间.
- Hospital Lusíadas: The deposit here was significantly less at €500 for 3 天. 保险处理和支付工作与卢兹医院几乎相同.
The process was almost exactly the same as above (this was at Hospital da Luz). The only difference was the pricing. A visit to the emergency room (this was in 2017) cost almost €200. If you have Portugal health insurance for tourists, some of that cost should be amortized by your plan.
I hope this post about emergency room visits in Lisbon helps some of you. If you have a question about something I did not cover, just ask in the comments.