What to do when an international package is stuck in Lisbon at the CTT due to unpaid taxes.
UPDATE 2021 As of July 1st, all purchases coming in from outside the EU (including those of less than 22 Euros) are subject to VAT and Customs Deductible. Whenever there is incomplete information, the CTT will contact the recipient to complete it and ensure payment of charges. This can all be done via the new CTT portal. …