I already filed a complaint at Autoeurope through wich i rented the minivan with Benerent. The minivan was dirty inside and outside, the seats full of stains, one seat belt not working, one window could not open…and on top of this the car had Benerent stickers but i also found a sticker in the trunk of the vehicle of another company Goldcar. I took almost 1 hour to clean the vehicle and didn’t managed to succeed to clean the stains on the seats. I complained when i was getting the vehicle but 2 other minivans were even worser. Fortunately i took photos of the car and got 15â‚¬ back from Autoeurope.
There are car washes in Portugal. Use them. This sounds more like your issue then comment issue of benecar. I have rented….70+ cars in last few years here. I have had:
- dog throwup
- previous owner crash car and hid it
- break in Sintra
All times deal with with legally and logically with the agency.
Put your car on a insured card (Chase Sapphaire or Amex biz) and your covered.
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